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Member since 1979 with NO issues ever. Still my primary banking institution and I have no reason to consider changing, ever.

Others who have complained are clearly naรฏve about finance.

I have had car loans with SSFCU in the past. As with any lender or lien holder there is a requirement that you obtain insurance on the vehicle, and provide proof of insurance to the lien holder. If you refuse to pay for insurance, of course they have the right to purchase insurance to protect their interest. Don't blame the bank when you fail to honor the contract.

I obtained my home mortgage through SSFCU at historically low rates. SSFCU covered most of my closing costs.

When I disputed a charge on my credit card the charge was reversed and the money refunded immediately and without hassle.

They have always treated me well.

Reason of review: Good customer service.

Location: San Antonio, Texas

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