My car was a totaled out and the nightmare that just began with this bank...I had never missed a payment or for that matter never been late. They refused to work with me to get my deductible payed off even tho the insurance payed for the car and I only had to come up...Read more
I applied on-line for a home loan I wasn't able to talk to anyone at a branch office they ended up checking my credit 4 times which wasn't called for and wanted to charge me 4.5% interest and close my credit cards before I could get a loan. In addition to that you...Read more
SSFCU converted my checking account into a fee based accounts with lots of "services" that were redundant or worthless. They sent emails that went to spam folders, so of course I was never aware of this, and require you to call them to cancel, or revert your account....Read more
Security Service Federal Credit Union Customer Care Review
Security Service Federal Credit Union
With a credit score of 830 denied me as a cosigner on a loan. Public Service Credit Union approved at half the rate. This bank is horrible.
I had banked here for over 30 years. Twice they have recently tried to shift me to paperless billing without my request or consent. They recently "upgraded" my checking from fee-free to a new fee-based account without my request or consent. They made my savings account...Read more
Had a auto loan with them...had another credit union pay it off...the 1st check they saud they never received...went back to the other credit union and rhey canceled the 1st check and had fed ex deliver a new xheck in 2 days...they received the check but said they...Read more
Don't bank with SSFCU or do ANY FINANCIAL BUSINESS WITH THIS *** GROUP. THEY CHECK YOU PERSONAL CREDIT WITHOUT YOUR PERMISSION FOR CORPORATE LOANS FOR NO REASON......THEY ARE THE EPITAMY OF SCUMBAGS......WHAT REASON DO THEY HAVE TO CHECK YOU PERSONAL CREDIT WHEN THERE...Read more
Again Security Service has taken more of my money illegally. They said i overdrafted on a check and that never happened. I didnt bank there. I used to have a car loan there. They will do anything to get your and they dont care if its legal or not. They are the worst...Read more
Member since 1979 with NO issues ever. Still my primary banking institution and I have no reason to consider changing, ever. Others who have complained are clearly naïve about finance. I have had car loans with SSFCU in the past. As with any lender or lien holder...Read more
No one will give you a straight answer, They were always evasive, non-committal, can't speak to the same person twice. When sending emails to them I always requested a read receipt, but NO, they refuse to even acknowledge receiving the info they requested leaving you...Read more
After a situation last year where SSFCU was applying our payment to the WRONG account, and I had to provide statements from my bank proving the payments were made, I've spent another hour on the phone today after receiving a letter that my escrow account is $19,000 in...Read more
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