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Contact Security Service Federal Credit Union Customer Service

Security Service Federal Credit Union Phone Numbers and Emails

Toll-Free Number:

  • (888) 415-7878
Call customer service
Send Message

Customer Service:

  • (800) 553-8315
    ATM Card (Activation and PIN Setting)
  • (800) 435-6457
    Colorado/ Utah Financial Advisors
  • (800) 725-5411
    Credit Card Support
  • (844) 424-0449
    Debit Card (Activation and PIN Setting)
  • (888) 434-8444
    Debit Card (Changing the PIN)
  • (888) 535-6222
    Insurance Consultants
  • (800) 880-8212
    Loan Representatives
  • (866) 809-6332
    Military Line
  • (800) 681-4466
    Mortgage Loan
  • (877) 421-0515
    Power Protected Checking ID Theft Assistance
  • (888) 603-9237
    Rewards Center
  • (800) 229-0158
    Security Service Online/ Mobile Banking Support
  • (719) 534-9100
    Telephone Banking (Colorado)
  • (800) 527-7328
    Telephone Banking (Nationwide/ Canada)
  • (210) 357-9000
    Telephone Banking (San Antonio, TX)
  • (210) 476-4774
    Texas Financial Advisors
  • +49 800 810 1000
    Germany
  • +8 153 111 3116
    Japan
  • +4 480 089 1650
    United Kingdom

Business Customer Service:

  • (866) 397-4480
    Commercial Services Department
  • (866) 809-6338
    Commercial Services Department

Security Service Federal Credit Union Emails:

Accounting/ Billing
Bill Pay Support
Business Customer Service
Customer Service
For Inquiries to Executive Management, Supervisory Committee
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More phone numbers and emails Less phone numbers and emails

How to Contact Security Service Federal Credit Union Customer Service?

Most Popular Number:

(888) 415-7878
Total calls: 13 Last call: Jun 28, 2024
author avatar
PissedConsumer Reporter

Several phone numbers are available on the institution's website if you need to contact the SSFCU customer service team. For general queries and fundamental issues, you can use the toll-free SSFCU phone number contactable at 1-888-415-7878. As an exception, if the toll-free number is not reachable, multiple other Service Federal Credit Union phone numbers depend upon your assistance requirement. For instance, if you need to contact the ATM cards department for card activation and PIN settings, contact the Security Service Federal Credit Union customer service team at 1-800-553-8315. For credit card support, call SSFCU customer service at 1-800-725-5411. If you are a business customer, the commercial services department can be reached using SSFCU phone numbers 1-866-397-4480 and 1-866-809-6338.

Multiple email addresses are available to contact the SSFCU customer service team based on your requirements. You can email serviceteam@ssfcu.org for general inquiries and get the Security Service Federal Credit Union customer service team. Similarly, email management@ssfcu.org to directly connect with the executive management team of SSFCU. On the other hand, if you have a question regarding your bills, email the SSFCU customer service team at billpay@ssfcu.org. Business customers with queries can use the email address commercialservices@ssfcu.org.

Security Service Federal Credit Union's corporate office is at 15000 IH 10 West San Antonio, Texas 78249, United States. This Security Service address is the heart of the company's operation and is the prime branch for various business functions. It is also the central point of in-person communication with the Security Service Federal Credit Union customer service team. There is also a separate Security service address for general assistance and inquiries, PO Box 691510 San Antonio, TX 78269-1510. Customers can send written correspondence about their issues and problems at the mentioned Security Service address and contact the customer service team for a prompt solution.

SSFCU customer service hours for customer support are available throughout the week except Sundays. At the same time, the SSFCU hours from Monday to Friday are between 7:00 AM and 10 PM CT. Similarly, the SSFCU customer service team is available from 9 AM to 6 PM CT on Saturdays. However, the Security Service Federal Credit Union customer service department remains closed on Sundays. These SSFCU customer service hours provide a substantial window of accessibility during the workweek for customers to reach out for assistance, inquiries, and support regarding the institution's services. It's important to note that their help is not available on Sundays, so it's advisable to plan your interactions with SSFCU accordingly during the designated SSFCU hours.

Security Service Federal Credit Union Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • More commonly used way of contact is by phone.

    Source Distribution
    84% phone 16% email
  • The best phone number to call Security Service Federal Credit Union is 8884157878. 62% of consumers used this number to address their issues and concerns.

  • The longest wait times are on Friday, while the shortest are on Tuesday and Sunday. The average call time is 1 minute.

  • Be prepared for the call as Security Service Federal Credit Union may ask you for the following information to identify you as a customer: social security number or order id or tracking no.

View full overview ›
PissedConsumer Club

Contact Information

Security Service Federal Credit Union Website:

Security Service Federal Credit Union Help Center:

Corporate Office Address:

Security Service Federal Credit Union
15000 IH 10 West
San Antonio, Texas 78249
United States

Other Info (opening hours):

Hours of Operation (CT):

Monday - Friday: 7:00AM-10:00PM

Saturday: 9:00AM-6:00PM

Sunday: Closed


Customer Service Phone Number For Korea: 00798.11.899.0829


General Mail

P.O. Box 691510

San Antonio, TX 78269-1510

More contact details

Fax:

(210) 444-3000

Security Service Federal Credit Union Rating Based on 27 Reviews

Rating details

1.7
more details
Reliability
Website
Product or Service Quality
Customer service

Rating stats

Rating trend

Summary of Security Service Federal Credit Union Customer Service Calls

21 TOTAL
CALLS
00:51 AVG CALL
DURATION
0% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Security Service Federal Credit Union?

Account Question:

  • “?nout vking acct”
  • “Account issue”

Payments and Charges Question:

  • “FRAUD ALERT?”
  • “Prob with. Billpay”
  • “ATM in Pleasanton tx did not deposit my money”

Activation/ Cancellation Question:

  • “Activate my debit card”

Request for Information Question:

  • “Roadside assistance”

Product/ Service Question:

  • “Outstanding loan”

Other Question:

  • “Pin”

About

Summary

For more than 50 years, Security Service Federal Credit Union has been meeting members' financial needs by offering financial products and services of the utmost value, quality, and convenience. Security Service Federal Credit Union will continue its dedication to offering members financial soundness, unmatched hours of service and competitive financial products and services. By providing its members outstanding service, being a good corporate citizen, and hiring top-notch people, Security Service Federal Credit Union will continue its success as a credit union and maintain its leadership role in the financial services industry and the communities it serves.

Security Service Federal Credit Union reviews and complaints

Security Service Federal Credit Union is ranked 209 out of 1105 in Loans and Mortgages category

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