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I applied on-line for a home loan I wasn't able to talk to anyone at a branch office they ended up checking my credit 4 times which wasn't called for and wanted to charge me 4.5% interest and close my credit cards before I could get a loan.In addition to that you can't go in to talk to anyone at a branch office, I could get anyone to call me back for days and they are rude when you finally get to talk to someone.

Don't use them terrible customer service and high rates.I just went with my current mortgage company Carrington Mortgage got 4% and they didn't need to go crazy checking my credit or ask me to close my credit cards.

Review about: Security Service Federal Credit Union Home Loan.

Reason of review: Poor customer service.

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